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Include your Order SKU if you have one — it helps us resolve faster.

Quick Tips for Faster Support

Follow these guidelines to get the fastest resolution to your issue:

  • Provide Order SKU and payment screenshot (if any).
  • Check your spam folder for our replies.
  • For downloads, confirm your account email matches the order.
  • Describe your issue clearly with relevant details.
  • Attach screenshots for visual issues or error messages.
  • For billing issues, include payment transaction ID.

Response Time: We typically respond within 1-2 business hours during weekdays.